Real Alcázar

Privacy Policy

Privacy Policy

Privacy and Data Protection Policy (GDPR)

At LA BIBI ALIMENTACION Y BEBIDAS S.L., we believe in the importance of ensuring the security and identity of our customers and users, as well as the proper handling of the data they provide us for the performance of our functions as managers and organizers of tourist and leisure tours. As a result of the application of European personal data protection regulations – Regulation (EU) 2016/679 – and the Personal Data Protection and Digital Rights Guarantee Act 3/2018, we provide you with everything you need to understand it. Additionally, we have implemented security measures to ensure compliance based on the types of data we use and their proper treatment through risk analysis techniques.

Among others, the legislative framework we refer to is as follows:

  • Organic Law on Personal Data Protection and Guarantee of Digital Rights 3/2018 – LOPDGDD
  • European Regulation (EU) 679/2016 – GDPR
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce

Following the layered information principle outlined in the regulation, we provide you with the most relevant information that may be of interest to you:

Who is responsible for your data? – RESPONSIBLE –

Business Name: LA BIBI ALIMENTACION Y BEBIDAS S.L.

VAT ID: B/19.650.613

Address: Cta. de Gomérez, 41, 18009 Granada

Contact Email: support@mytoptour.es

Contact Phone: +34 858 809 002

What will we use your data for? – PURPOSE AND LEGITIMACY –

At LA BIBI ALIMENTACION Y BEBIDAS S.L., we use your data for the proper execution of the tourist services offered on our website.

The processing of your data as a client for the development of the actions described above is based on your express consent, which you grant by providing the requested data, filling out and accepting this legal notice in the registration process in any of our areas, through the contact form on this website, or in the online purchase and reservation process.

In no case will individualized automated actions and/or profiling be carried out that produce legal effects or significantly affect you in a similar way, except for those specific to the selection processes in job offers in which you apply.

The personal data provided will be kept for the duration of the binding contractual relationship or until you request its deletion, and always to the extent that they are appropriate, relevant, and limited to what is necessary for the purposes for which they are processed.

The client/user is solely responsible for filling out forms with false, inaccurate, incomplete, or outdated data.

Who will we disclose your data to? – TRANSFERS OR TRANSFERS –

Your data will not be transferred to any entity, professional, or third party outside those that ensure compliance with data protection regulations and are necessary for the proper service by LA BIBI ALIMENTACION Y BEBIDAS S.L., such as those involved in route and access reservation processes.

Where do we get your data from? – SOURCE –

The data we use and process have been provided by customers knowingly and with express consent when completing the initial data collection forms.

We have Records of Processing Activities according to the obligations described by the European Regulation, which define the types of data we have and the processing we perform on them.

What are your rights and how can you exercise them? – RIGHTS –

Any client/user has the right to obtain confirmation as to whether LA BIBI ALIMENTACION Y BEBIDAS S.L. is processing personal data that concerns them or not.

Likewise, as provided in the General Data Protection Regulation (GDPR), we inform you that you have the following rights:

  • Access your data

As a client/user, you have the right to access your data to know what personal data we are processing that concerns you.

  • Request the rectification or deletion of your data

In certain circumstances, as a client/user, you have the right to rectify those inaccurate personal data concerning you that we process or even request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

  • Request the limitation of the processing of your data

In certain circumstances, as a client/user, you will have the right to request the limitation of the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided by the General Data Protection Regulation.

  • Data portability

In certain circumstances, as a client/user, you have the right to receive your personal data that concerns you, and that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller.

  • Object to the processing of your data

In certain circumstances and for reasons related to your particular situation, as a client/user, you have the right to object to the processing of your data, in which case we would stop processing them unless there are compelling legitimate reasons, or the exercise or defense of possible claims.

The user has the right to withdraw consent at any time, without affecting the legality of the processing based on the consent given prior to its withdrawal. However, if consent is withdrawn, the user will not be able to use our services.

Where should you go to exercise your rights?

To exercise the rights recognized, the interested party can contact us through 2 main channels:

  • Through the email address of LA BIBI ALIMENTACION Y BEBIDAS S.L., which is legal@mytoptour.es
  • By sending a written communication to LA BIBI ALIMENTACION Y BEBIDAS S.L., located at Cta. de Gomérez, 41, 18009 Granada

We will respond to your requests as soon as possible and, in any case, within the time frames required by current legislation.

How long do we keep your data?

Your data is kept throughout the relationship in which we provide our tourist and reservation management services. Once the contractual relationship is terminated, your data will be stored for the periods required by law for tax and administrative tasks.

Intellectual Property and Content

The intellectual property rights of the website, its source code, design, navigation structure, databases, and the various elements contained in it (images, files, logos, and any other element susceptible to protection) are owned by LA BIBI ALIMENTACION Y BEBIDAS S.L. who holds the exclusive exercise of the rights to exploit them in any form, especially the rights of reproduction, distribution, public communication, and transformation.

Reproduction, transformation, distribution, public communication, making available to the public, and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section is prohibited. These acts of exploitation can only be carried out with express authorization and must explicitly reference the ownership of the aforementioned intellectual property rights of LA BIBI ALIMENTACION Y BEBIDAS S.L.

Regarding references to third-party products and services, the company acknowledges the corresponding industrial and intellectual property rights to their owners. This does not imply LA BIBI ALIMENTACION Y BEBIDAS S.L.’s endorsement, sponsorship, or recommendation unless expressly stated.

This website contains materials prepared by LA BIBI ALIMENTACION Y BEBIDAS S.L. for informational or guidance purposes and may be modified, developed, or updated without prior notice.

LA BIBI ALIMENTACION Y BEBIDAS S.L. is not responsible for any errors, variations, or omissions that may be observed, as well as the use made of these documents. We recommend consulting official bulletins or newspapers, as well as the informative sources from which the news has been obtained.

The links on this website may lead the user to other sites and third-party web pages over which LA BIBI ALIMENTACION Y BEBIDAS S.L. has no control and is not responsible for the content and status of the linked websites.

LA BIBI ALIMENTACION Y BEBIDAS S.L. does not guarantee the absence of viruses or other harmful elements that could cause damage or alterations to the computer system, so it is not responsible for the damages and losses that these elements could cause to the user or third parties.

Any third-party links to the website must be directed to its main page, expressly prohibiting “deep links,” “framing,” and any other use of the website’s content in favor of unauthorized third parties.



www.realalcazarsevilla-tickets.org is owned by LA BIBI ALIMENTACIÓN Y BEBIDAS S.L, with C.I.AN-187778-3, and is not linked to the Board of Trustees of the Real Alcázar de Sevilla nor has it any relationship with said entity. We are not the official sale of the Real Alcázar of Seville, we are a travel agency specialized in the sale of tickets, experiences and tours, as well as organizers and mediators in the latter. All our prices are packaged or broken down by services.